- Everything about the place was amazing, but when we arrived the girl from Eurocamp wanted a white card with details on which we didn't have but I had all our info printed out fortunately. We were placed at the bottom of the park and had two large cases, a pushchair, 2 kids and 3 backpacks. We asked if there were Trollies and she said no, she then said British people bring Cars. We walked 1.5k to our accommodation, she offered no help at all. We had to leave one case at reception and return for it. When we got to the room I asked about air conditioning at which point she said you get it from reception! Not a great start. We were given zero information we found things out through other guests and customer care point not Eurocamp. There were in fact Trollies that we used to take our luggage back at the end of our holiday. The accommodation and part were however amazing and we will be booking our next holiday with you shortly.
Published on: 21 August 2016