La Grande Métairie Campsite

Carnac, Brittany

Site code: BS019

Reviews

Carnac, La Grande Métairie reviews verified by reevooReevoo

Parc
8.2
Accommodation
7.1
Eurocamp couriers
7.7
Value for money
7.7
Overall Holiday
8.3
Scores 8.3 out of 10 based on 218 reviews
Reviews and scores from the last 12 months.
3 out of 10

L

Oxon
Arrived for the last week of the season and there were no kids clubs running and everything had been wound down.

There was no hot water at our accomodation and it took too long for this to be rectified. A lot of basic things were missing - a map of the parc, opening/closing times for restaurant/bar etc. I didnt get the impression that the staff cared too much about whether or not we were set up to have a good holiday. Our bed was broken and we kept falling through the slats during the night, none of the internal doors actually shut which wasnt helpful with a toddler. The accomodation was however very clean.

There was a family in nearby accomodation who had a pretty dramatic fall out one night which went involved a lot of shouting, throwing and smashing of things. This went on for over an hour. I was pretty concerned to learn that the parc has no effective security measures in place to deal with these type of occurences. I feel a parc of this size should

The booking team were incredibly helpful but what a shame its a very different story when you arrive on holiday.
Confirmed guest: 09 September 2017
Published on: 17 September 2017

We are genuinely sorry that your experience failed to meet with your expectations, as we clearly want all of our customers to enjoy their stay with us. We would like to reassure you that the issue that you experienced is very unusual and that our standards of courier service are usually much higher. Thank you for taking the time to feedback to us as this really does help us deliver better holidays for our customers. Customer Care Team.

1 out of 10

Philip

Cardiff
When we arrived I think we had the worst caravan on the site. It was damp, shower was cold, the heaters did not work, very outdated and it was dirty. We were moved after 3 days into our holiday but by then had developed a bad virus/flu which was exasperated by the conditions. The outcome was that we had to abandon our holiday and come home early. What a waste of money. Would not recommend Eurocamp.
Confirmed guest: 07 September 2017
Published on: 17 September 2017

It’s really disappointing to hear that you felt so let down with the age and standard of our accommodation. We do have an ongoing programme of improvement for our accommodation range and your feedback is so important to us, as this does help with continual developments to our fleet of mobile homes. Although we’re pleased to hear that our onsite couriers were able to assist you on the parc, we’re sorry to hear that you were unwell during your stay. We look forward to welcoming you next time on another Eurocamp holiday soon. Customer Care Team.

8 out of 10

Lynne

Manchester
The accommodation was very poor compared to other caravans on the site. The beds in particular were very poor indeed. It might have been more comfortable sleeping on the floor as the mattresses were so poor and no room to move in the bedroom.

Although we had arranged online that we would be arriving around midnight (after a drive of several hours from the ferry) and also confirmed my text the time we would arrive it was ....it seems....to no avail. When we arrived at the camp there was no one in reception and it took a good half hour to find security who called someone on the camp to get our keys. NOT satisfactory at all.

We did not see the couriers at all until the last day of the holiday when they told us to clean up and empty the bins. The main bin....by the way....was no where near the accommodation.

I would not recommend to eurocamp to anyone or use it again myself.
Confirmed guest: 06 September 2017
Published on: 12 September 2017
7 out of 10

Richard

Cheltenham
There were a couple of problems this year , the camp seemed to be shutting down , no donkey rides at the end of the week and the lazy river was turned off , both vital with young grandchildren , we were not told it was the end of the season but that is how it seemed , will think twice about coming again , sorry .
Richard
Confirmed guest: 05 September 2017
Published on: 14 September 2017
9 out of 10

Nicci

Spalding
Fantastic holiday and great site facilities. Wifi was an issue, no free service any where on site and expensive paid for service very poor quality coverage.
Confirmed guest: 05 September 2017
Published on: 10 September 2017
9 out of 10

Charmaine

9
Confirmed guest: 03 September 2017
Published on: 15 September 2017