Camp Lanterna Campsite

Porec, Croatia

Site code: CA011

Reviews

Porec, Lanterna reviews verified by reevooReevoo

Parc
8.1
Accommodation
6.1
Eurocamp couriers
6.6
Value for money
7.1
Overall Holiday
8.2
Scores 8.2 out of 10 based on 43 reviews
Reviews and scores from the last 12 months.
10 out of 10

Peter

Driffield
Would recommend this part of Croatia. Avoid Pula at all costs

Site was very good

Good holiday
Confirmed guest: 11 June 2017
Published on: 21 June 2017
9 out of 10

Mandy

Nottingham
Lovely site but sunbed charge around the pools and on the beach can add substantial cost to your holiday especially if you have a family.
Confirmed guest: 10 June 2017
Published on: 21 June 2017
9 out of 10

Chris

Woodford Green
Our third time with Eurocamp, absolutely suits our family demographic.
Confirmed guest: 05 June 2017
Published on: 10 June 2017
7 out of 10

Antoinette

TELFORD
I have previously stayed at other EUROCAMP sites in France and Italy and wanted to stay somewhere different. As we were holidaying during the May half term holidays the flights were extortionate and so we had two flights to get to Croatia. Upon arriving at Pula the transfer I had booked was waiting for us (cost around £70) ready for our journey to Camp Lanterna. If self driving remember to factor toll road charges into your holiday budget. After an hours' journey we arrived and too be honest was impressed at the look of the camp however the staff at check in were not very good. I had downloaded the two booking vouchers to my mobile phone however couldn't get a signal and when I tried to explain I had two bookings initially they said they couldn't find my details then they said there was only one. I had booked 3 nights then booked and paid for an additional 5 nights afterwards. Finally they believed me and I was told to go to the EUROCAMP office to get my key. As I don't drive I felt a bit frustrated when the rep asked if we had got a car then exclaimed that it was a bit of a long way to take the luggage. He then said I will have to take you. He took us on a "long scenic route" to our holiday home in two journeys as the golf buggy only had seats at the front. It was located round the corner from the children's play areas and the swimming pools. We had paid for bedding however this hadn't been put in our accommodation and initially the EUROCAMP rep didn't believe me that I had booked and paid for this. I was told to produce the voucher showing this had been booked and paid for the following day when I had WiFi. When the rep went back to get our bedding, I started to unpack and check the accommodation was okay and nothing missing. The shower cubicle was a lot smaller than in identical mobile homes at other sites. We weren't able use it until 10pm that night as the rep had put silicon sealant around the shower earlier that day. There was damage to the table and this was quite dangerous as a long piece was hanging off and you struggled to get past the table without catching yourself on it. There was damage to the bottom of the seating in the lounge diner, there were utensils missing in the kitchen (grater, colander,Potato masher to name but a few) no lightbulb in the main bedroom, missing coathangers. We informed the rep about the damage and missing things, the table though was not repaired whilst we were there. I got the impression from all the missing things that they had been taken and put in other homes. It could have done with some pictures or something to brighten it up as it looked very stark. There were 3 single beds in the 2nd bedroom (bunkbeds and a separate bed) with a small wardrobe which wasn't big enough for my children's clothes again compared to other classic units this seemed smaller. There was a Bluetooth speaker with radio and a hairdryer too. The aircon was welcome especially on hot days however we often sat on the decking outside in an evening. Right so what about facilities and the campsite?? Camping Lanterna is like a large village. There are several restaurants however they all sell identical food (Pasta, pizza etc) there are also snackbars and kiosks selling ice cream, drinks, bread and croissants . There are several swimming pools and children's play areas in addition to a creche. The site is part of a hotel chain and it is their staff that work in reception and in the shops in the piazza. There is a newsstand, a beer shop, wineshop, a shop selling honey and grappa, a chemist, hairdressers, beach shop, beauty salon, and a shop selling olives. We went to the information office to see what there was to do locally and we were given three pieces of incorrect information. We were given the bus times and told to walk for 10 minutes and there was meant to be a bus stop. There was no bus stop and no bus went past us in the time we were walking. We were told it would cost 160 to180 kunas to get a taxi from Porec it was actually 200. (about £25 to go 8 km). We were also given a discount voucher and the lady in information services pointed to the gran padano restaurant which you couldn't use the voucher at. There is a supermarket however the prices are a lot dearer than if you go to another shop on the same chain away from the site. Note to anyone planning their holiday Do Not arrive on a Saturday as it is chaos and the staff can't seem to cope with all the guests. We would go back here but there are a few things that they need to improve the facilities/experience for holiday makers.
Confirmed guest: 03 June 2017
Published on: 09 June 2017