yateley Family (with only pre-school children)
- Accommodation which we choose was too small, not a eurocamp fault.
Eurocamp couriers spent a lot of time in and around the pool. They made some inconsiderate comments about holiday makers around the pool. I didn't think that they were on holiday and therefore didn't expect them to be in the pool so frequently.
Published on: 04 July 2015
Chris, Customer Care
Thank you for your feedback.
It disappointing to hear of the problems you encountered with our couriers, we know what a difference good customer service can make to your holiday, so we are sorry if this was not the case. We will certainly follow this up with the Area Manager.
Thanks again for your feedback,
Customer Care Team