- Our caravan was looking tired after a clearly hard summer - broken pane in the toilet window, missing edging in the kitchen, hole in the side of the van's cladding; side of shower cladding peeling away. The parc was pleasant, nice and flat and it was a treat to have the heated pool. The restaurant was average and the seating poor quality - it felt clinical rather than warm and friendly. The lack of wifi other than at the bar is ridiculous in this day and age. The fixed canopy is annoying - I spent everyday using the brush to get the water off it - soaking the decking everytime. Disappointing that you no longer recognise people who have come year after year - we used to have a bottle of wine to welcome us - now no one knows we are even regulars
Published on: 30 September 2017
We want all of our customer’s to have an enjoyable holiday with us, and so it’s a shame to hear about your recent disappointment. We’re always looking at making our holidays even better for our customers so your feedback is gratefully received. Customer Care Team.