La Rive Campsite

Biscarrosse, Gascony and Gironde

Site code: GA011

Reviews

Biscarrosse, La Rive reviews verified by Reevoo

Parc
8.6
Accommodation
7.4
Eurocamp couriers
6.9
Value for money
7.9
Overall Holiday
8.5
Scores 8.5 out of 10 based on 131 reviews
Reviews and scores from the last 12 months.
9 out of 10

Nix

Oxfordshire
This is our second visit to this Parc and would highly recommend. This year we stayed in a Avant mobile home, all great with mod cons and comfort but needed to highlight the lack of cleanness. On arrival all looked OK but when you start unpacking and making up your beds that's when you discover the thickness of the dust, we are talking here months & months not a few weeks! Under the beds was the most shocking. The broom left for us to use was thick with it as well and the mop, well lets say it remained in the corner, it was black and stank awful, is it not common sense to replace these than to just leave in that state? Another moan was the duvet, not presented but screwed up and (dumped) on top of the wardrobe and the childrens a heap on the floor under the bunkbeds!. They looked like they had been used outside or something, covered in large dirty marks and stained. We should have complained but your reps are never around.
Confirmed guest: 31 August 2016
Published on: 11 September 2016
8 out of 10

Gail

Liverpool
Could not fault park apart from lack of sun loungers or space to sit. Park overall fantastic, slides really good fun. Lake beach sand was just perfect shallow water for children. Reps I have to say let it down and although we had Aspect I was very disappointed with it I had to go out and get my own cleaning products for whole caravan and bleach for bathroom. It was just not acceptable shower floor was pink ( dirty bacteria dirt and grim) even though it's top of the range caravan you can see it's been well used and not looking its best. Well warn and tired with dirt and grim. Reps never fulfilled what was asked on them. I asked for clean sheets and towels ( as we where there for 10 nights) we needed fresh supplies. Doors broken, in small bedroom and bathroom. Outside chairs broken. Last year we got dishwasher tablets never got any. Every year I have booked with yourselves I have always had a bottle of wine never got anything ( it's always the little things that make your holiday)
Confirmed guest: 31 August 2016
Published on: 09 September 2016
8 out of 10

V

The parc itself was clearly biding it's time until closing and certainly made that clear. The eurocamp courier service was poor at best. Despite us submitting our ETA on both the eurocamp website and in response to a text message from the couriers, we waited 45 minutes for someone to meet us. The accommodation was filthy. For the second year in a row we had no welcome pack and the essentials pack was appalling and clearly a locally put together half hearted attempt. In addition, the bedding we had paid for, was not complete and available. We highlighted this to the courier who advised it would be rectified within 10 minutes. After waiting 2 hours we gave up and went out and bought the items ourselves. Not once did we see a eurocamp courier and the desk was not manned on any occasion we tried to speak to them. There was no toilet roll provided and the toilet seat was broken. Overall an appalling experience considering this was our third holiday in 18months with eurocamp. Would not book again or recommend to anyone!
Confirmed guest: 31 August 2016
Published on: 09 September 2016
9 out of 10

Carolyn

Nottingham
The park had brilliant facilities with lots to do. Very busy though especially the pool area.

Would recommend having a car & travelling to local ocean beach & cheaper supermarket shopping.

Eurocamp couriers didn't seem very enthusiastic & not very friendly. All pre ordered items not ready for our arrival either.

Great park!!!
Confirmed guest: 31 August 2016
Published on: 09 September 2016

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