- Overall the parc was very good. It was particularly well suited for a family with younger children. It's a bit smaller than other parcs, but has a good swimming pool and playground, and the children's entertainment was also enjoyable. The mobile was also well fitted out and private, which was nice.
The couriers were generally welcoming and helpful. However we had a slight misunderstanding at checkout and I felt the courier, Paul, was actually quite rude, which somewhat spoilt my impressions. We were approx. 5 minutes late checking out, and despite passing Paul on our way to the reception and him acknowledging us, when we got to reception (expecting his colleague to be there), found a message asking us to call them, which I duly did. It transpired Paul was already at our mobile and basically made me walk back through the whole parc to collect our key deposit (noting he had a bike so could have ridden back much more quickly). I appreciate there were only two couriers and they had to get on with turning the mobiles for the next guests, but the situation could have been much better handled (e.g. if Paul had simply stopped us as we passed him). It didn't ruin the holiday by any means but did mean we left on a bit of a down note.
Published on: 20 July 2017