25 August 2014
03 September 2014
6 out of 10
Firstly the toilets were very smelly and smelt of human waste. Spoke to Peter and he did forward the issue to the parc but there was no improvement despite filters/air freshness were deployed. Also at night the teenagers would gather outside the table tennis tables and were very loud up to 2pm some nights despite a 23:00 hrs curfew. The last night there was aggressive banging and smashing if glass which terrified the children, clearly someone wasn't happy about something? One night while I and my eldest of 13 years was brushing out teeth while my 9 yr daughter was using the toilet, a door was kicked down by one one the teenagers seen hanging around the table tennis tables. The security were non existent which allowed this to occurs and then get out of hand. Peter the rep was excellent and would have him again even though would not attend again as not really suitable for young families due to the hostile environment. Tent was amazing as well as the beaches.
11 August 2014
17 August 2014
We're sorry to hear about the disruption to your holiday during your stay. We're always looking at how we can make our holidays even better, so I'll be sure to pass on your comments to our Destination Manager for their consideration. It's great to hear, however, that Peter was providing a good level of customer service. This is very encouraging indeed, and will be fed back to our Regional Manager.
Thanks for your feedback. Customer Care Team
8 out of 10
We really enjoyed our holiday and would love to go back there next year.
28 July 2014
13 August 2014
2 out of 10
Poor accommodation had to pay 42 euros to be able to use our own internet £1800 for was supposed to be a chalet was a caravan Reception not interested in English never again drainage smelled bad no matter how much bleach we put down it Peter was great only saving grace
20 June 2014
02 July 2014
8 out of 10
Good holiday though personally would not want to be on that site in height of season as would be too busy/ noisy. Bar was not open, internet access not possible from chalet we stayed in had to go to nearer hotspots to get it, also had to pay for it. Beds firm but pillows too soft for my liking. facilities good, though no shop on site intermarche just across road. local transport very good but to go elsewhere further afield required bus + train or changing buses. Eurocamp only had a few of chalets on site so not really a true eurocamp site.