- Although it was almost the end of season I was very very shocked that the parc had ran out of pretty much everything and even though we had 9 nights of our holiday remaining they were shutting the club when ever they felt like it, all kids machines were empty, no ice cream left, no larger for my husband, just absolutely shocking. We have been out of peak season before to a parc only 5 mins away from here and it was completely different, save your money and go somewhere that actually care about their customer's as these clearly do not, never been so disapointed in a holiday. So much so that we packed up (stressful at 7 months pregnant) and spent the rest of our holiday at a completely different park!
Published on: 24 September 2017
It’s such a shame to hear of your recent disappointment. We do understand how the reduction of facilities can really impact a holiday and so we’ll be sure to pass your comments to our Contracting Manager for their information. We understand that you did get in touch with our team and we were able to address your points personally. We do hope this didn’t tarnish your overall Eurocamp experience and your family still had an enjoyable holiday overall. Thanks for your feedback. Customer Care Team.