Contact us

Contact us

How can we help?

Before you pick up the phone, you may find the answer to your questions in our frequently asked questions >

Getting closer to your departure date? Log into 'My Eurocamp' and check our pre-travel FAQs.

If you can't find what you're looking for, you can call, live chat, email or write to us.

Before you travel - New bookings and enquiries

Call us

  • Want to make a new booking?
    Call 01606 787125
  • Got a booking?
    Call 01606 787677
  • Calling from overseas?
    Dial 0044 1606 787878

Live chat with us

Use our live chat facility to speak to one of our helpful, knowledgeable advisors - it's quick, easy to use, and best of all, free of charge! 

You can find the live chat function at the top of the page (not available on mobile devices).

Email us

During opening hours, please call or use our live chat facility (located at the top of the page) for a speedy reply. If you do choose to email or are contacting us outside our opening hours, we aim to get back to you within 48 hours.

Making a new booking >

Questions about your booking >

Open hours

We are open:

  • Monday to Friday 9am - 9pm
  • Saturday 9am - 5pm 
  • Sunday 10am - 4pm
  • Bank holidays 9am - 5pm

On holiday and when you get back

Our couriers are on hand to help

While you are on holiday, your points of contact are the Eurocamp couriers who are available to assist with any queries or concerns you may have. However, if you need to contact us when you return home, you can call, email or send a letter. See details below.

Call us

  • Looking for lost property?
    Call 01606 787677
  • Got a query or complaint?
    Call 01606 787129
  • Calling from overseas?
    Dial 0044 1606 787129

Email us

Have you been on holiday and want to give feedback?

Email the details to our customer relations team >

Write to us

Should you wish to write to us instead, the address for our head office is: Hartford Manor, Greenbank Lane, Northwich, Cheshire CW8 1HW.

Please address your letter for the attention of the person or department you wish to contact.

Open hours

We are open:

  • Every day 9am - 5pm (including Bank Holidays)

How else can we help?

Website feedback

Website feedback

Do you have any feedback about our website? 

Please feel free to let us know

Jobs with Eurocamp

Job opportunities

Are you looking for a job with Eurocamp? 

Find out about our vacancies >