Our peace of mind promise
Freedom, flexibility and water-tight protection for your money. That’s our kind of holiday; just as it has been for over 45 years.
So whatever the future throws our way, we’re ready.
Ready to make your much-needed holiday happen as soon as we can, ready to keep you safe in naturally spacious parcs, and ready to be extra flexible if your plans need to change.
All of which means you can plan and book that holiday you’ve been waiting so long for with complete confidence.
We’re ready to explore new places again. Are you?
£99 deposit per party will secure your holiday.
Then, pay what you want, when you want, up to the point your balance is due - which we've reduced to six weeks before you depart!
If you need to change your holiday to an alternative date in 2021, or make amends to your destination, accommodation or length of stay, we offer complete flexibility to move your booking – we’re waiving our usual amendment fees* up to seven days prior to departure.
You only have to pay £99 until just six weeks before you depart.
Your final balance can now be paid at six weeks rather than our usual twelve weeks. And our cancellation terms will not start until six weeks before you depart either.
If we’re unable to deliver your holiday, or the FCDO advises against travel at the point you are due to depart, we’ll offer you a refund credit note, a full refund, or an alternative holiday.
If you’re unable to travel due to government restrictions where you live, you have the option to change your holiday to a different destination or date up to your day of departure without any amendment fee.
More important these days than ever, our secure bonds with ABTA and ATOL mean that when you book a travel-inclusive package with us, whatever happens, your money is safe.
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No amendment fee
*Please note, for amendments made within six weeks of departure, your holiday cost will always remain at the same price or higher.
Your travel costs may increase, but many airlines and ferry operators are also being increasingly flexible by making it easier for you to amend too.
Relaxed cancellation terms
If you need to cancel within six weeks of your holiday start date, cancellation charges will apply, calculated as a percentage of your holiday cost.
Please note, these cancellation terms do not apply to holidays transferred from 2020. If you have transferred your 2020 holiday to 2021 or 2022, cancellation charges apply as per the booking conditions at the time your original holiday was booked.
How long before your holiday you cancel
Cancellation charge as a % of holiday cost*
|42 days or more
||loss of deposit|
|41 - 29 days||30% (if greater than deposit)|
|28 - 21 days||50%|
|20 - 11 days||70%|
|10 days or less||100%|
*Total holiday cost excludes insurance premiums, amendment fees, train and flight costs and any non refundable ferry deposits.