Personal Insurance 2020

As well as making good sense, it is a condition of booking that you are adequately insured. You can purchase travel insurance through us, or elsewhere.  If you decide to purchase insurance elsewhere, you will need to provide the name of your insurer and the policy number.

Please note that the European Health Insurance Card (the old E111) is not a substitute for medical insurance. This card gives you access to the same state provided healthcare as a resident of the EU country you are visiting. Cover varies from country to country but usually does not pay for such things as ambulances, rescue and repatriation or even the full cost of a hospital stay or prescribed drugs. It also does not provide any cover for cancellation, travel delay and disruption or your personal belongings.

Download our Status Disclosure Document, IPID and 2020 insurance policy ›
eurocamp family holiday personal insurance cover

What our cover can offer you

Pre-existing medical conditions

It is quite common for other travel insurance policies to exclude pre-existing medical conditions, however our insurance will offer cover to customers with pre-existing medical conditions provided that they meet certain health requirements before travel. These requirements can be found within our flowchart below.

Cancellation cover included on all personal insurance purchased through Eurocamp subject to terms and conditions.

This insurance is sold by Greenbank Holidays Ltd, trading as Eurocamp. It is underwritten by AWP P&C SA and is administered in the United Kingdom by Allianz Global Assistance. Allianz Global Assistance is a trading name of AWP Assistance UK Ltd. AWP P&C SA is duly authorised in France and the United Kingdom and authorised and subject to limited regulation by the Prudential Regulation Authority and the Financial Conduct Authority. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request. AWP Assistance UK Ltd are authorised and regulated by the Financial Conduct Authority (FCA).

Greenbank Holidays Ltd T/A Eurocamp is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.

Health declaration and exclusions ›

European Single Trip Personal Insurance

European Single Trip Personal Insurance (including IPT)
 Per personCoupleFamily
Up to 15 days cover£27.50 adult
£19.50 child
£44.50£57.50
Up to 31 days cover£33.50 adult
£21.50 child
£52£67.50
Extra per person per week (or part thereof up to 31 days)£7.00 adult
£4.20 child
£13£26
Couples insurance covers 2 people up to 80 years old at date of travel. Family insurance covers up to four family members (max 2 adults) aged 4-80 years old at date of travel. Policies for larger families are also available at an additional supplement. Supplements for longer holidays available upon request. Children under 4 are automatically covered when you purchase this policy. Please ask for a quotation for anyone aged 81 to 85 years old.

Greenbank Holidays Ltd T/A Eurocamp is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts. The policy is available to persons who permanently reside in the UK area, Channel Islands or the Isle of Man and have not spent more than 6 months abroad in the 12 months prior to purchasing this policy.

eurocamp beach holidays

European Single Trip Package Insurance

European Single Trip Package Insurance (including motoring assistance)Insurance (including IPT)
 CoupleFamily
Up to 15 days cover£59£73.50
Up to 31 days cover£69.50£87
Extra per person/couple per week (over 31 days)£21£33
This package covers up to four family members (max 2 adults) aged 4-80 years old at date of travel. Policies for larger families are available at an additional premium. Children are automatically covered when you purchase this policy. Supplements for longer holidays available upon request. Packages with Motoring Assistance Cover are for one car under 10 years old. Cars 10 years old and over (up to a maximum of 14 years), trailers and motorhomes are subject to an additional premium. Cars 15 years and over cannot be covered. Supplements for longer holidays available on request.

Summary of Cover

Summary of cover
Provided you have paid the appropriate premium as shown on your booking invoice, you are covered in accordance with the full wording shown herein up to the limits indicated below. The limits apply per person for each separate trip unless otherwise stated. The excesses apply for each person and each section of each claim unless otherwise stated.
Benefits schedule
Medical emergency & repatriation£5,000,000
Emergency dental treatment£250
Additional accommodation & travelling costs£1,000
Hospital daily benefit (amount per day)£600 (£50)
Cancellation, curtailment & trip interruption£5,000
Travel delay (a) after 12 hrs delay (b) each 12 hrs thereafter (c) max
         abandonment (after 12 hrs)
(a) £20 (b) £10 (c) £200
            £5,000
Missed departure£600
Personal luggage - overall limit (£500 for under 18s)
maximum per item, pair or set
total limit for all valuables (£100 for under 18s)
£2,500
£250
£500
Luggage delay - after 12 hours/after 48 hours£50/£100
Money & passport
money (£50 for under 18s)
loss of passport

£300
£500
Personal liability (per policy)£2,000,000
Personal accident - loss of sight, limb(s) or permanent total disablement
maximum payable in the event of death
maximum payable in the event of death if under 18 or over 65

£20,000

£10,000
£1,000
Legal costs and expenses (per trip)£20,000
Pet cover (amount per day)£100 (£20)
ExcessesNil
Policy features
Maximum age at date of departure80 (85 years if appropriate premium paid)
Maximum period per trip91 days

Greenbank Holidays Ltd T/A Eurocamp is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts.

Travel Insurance Significant Exclusions:

  • Medical Conditions existing prior to purchasing this policy - In respect of travel to all destinations, you are not covered for any directly or indirectly related claims if at the time this insurance was arranged and each time you make arrangements for a trip, you or your travelling companions insured under this policy or any non-travellers upon whose health your travel plans depend; i. have been given a terminal diagnosis, or ii. are on a waiting list for surgery, treatment or investigation at a hospital, clinic or nursing home or are awaiting the results of any tests or investigations, or iii. are undergoing a course of treatment at a hospital, clinic or nursing home, or iv. have any medical condition for which a diagnosis has not yet been received, or v. are planning to travel against the advice of a doctor or travelling specifically to seek, or you know you will need, medical treatment while you are away, or vi. have any medical condition for which the recommended treatment or prescribed medication as directed by a doctor, is not being taken.
  • Maximum trip duration - The maximum duration of cover available is 91 days.
  • Eligibility/Country of residence - This insurance is only valid and available to you if you are normally resident in the United Kingdom: England, Scotland, Wales and Northern Ireland.
  • Hazardous Sports & Leisure Activities - You are not covered for taking part in any Hazardous Pursuit unless it is listed as covered in the policy wording. Please note that under the Personal Liability section you will not be covered for liability caused directly or indirectly by your owning or using firearms or weapons, animal, aircraft, motorized vehicle, boat and other watercraft, or any other form of motorized leisure equipment, including jet skis and snowmobiles. This policy does not cover Winter Sports.
  • Insured Journey - You are covered for holiday or leisure trips which begin and end in your home country, within the territorial limits, for which you have paid the appropriate premium and not exceeding the maximum number of days shown in the benefits schedule for the cover you have purchased.
  • Cyber-terrorism - You are not covered for any consequences of Cyber-terrorism including but not limited to the delay or cancellation of flights due to the failure of critical systems.
  • Curtailment - In the event of a curtailment claim you are covered for the emergency travel expenses (economy class travel only) in order for you to return to the United Kingdom. You are not covered for any pre-paid, unused travel and accommodation expenses.
  • Volcanic ash - You are not covered for the delay or cancellation of flights on the order or recommendation of any civil authority, or at the initiative of the airline, due to atmospheric volcanic ash.
  • War and Civil Unrest - You are not covered if you are travelling to or through a country or territory known at the time to be subject to War, or Civil Unrest or against the advice of the Foreign and Commonwealth Office. See: www.fco.gov.uk
  • Law & Jurisdiction - The law applicable to the part of the United Kingdom in which you reside governs your policy. 

FOR FULL TERMS AND CONDITIONS PLEASE SEE FULL POLICY WORDING.